Basic Function: The Accounts Receivable Specialist position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of customer location techniques, collection methods, legal claims, and the selective use of outside collection services.

Principal Accountabilities:

  • Posts customer payments by recording cash, checks, and credit card transactions
  • Posts revenues by verifying and entering transactions from lock box and local deposits
  • Updates receivables by totaling unpaid invoices
  • Maintains records by scanning and/or filing invoices, debits, and credits
  • Verifies validity of account discrepancies by obtaining and investigating information from sales, customer service, and from customers
  • Resolves valid or authorized deductions with appropriate transactions.
  • Resolves invalid or unauthorized deductions following procedures
  • Resolves collections by examining customer payment plans, payment history and credit limits
  • Organize collection activities to maximize cash receipts and minimize past due account balances
  • Issue dunning letters to overdue accounts
  • Issue credit hold notifications
  • Coordinate customer credit changes with CFO and VP Sales
  • Recommend bad debt write-offs
  • Maintain accurate records about the customer payment status
  • Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing reports on an as needed basis
  • Protects organization’s value by keeping information confidential
  • Updates job knowledge by participating in educational opportunities
  • Accomplishes accounting and organization mission by completing related results as needed

Desired Qualifications: 3+ years of Accounts Receivable experience.  Must speak Spanish.  Associate’s degree in business preferred, but not required.  Must be detail oriented, with the ability to work independently.

Supervisory Duties: None